Hampton Court Castle Ticket Portal

FAQs / Help

When are the gardens open?

In 2023 the gardens are open every day from Saturday 1st April with the last day of the season being Sunday 1st October. Opening times are 10.30am - 5pm with the last entry at 4pm.

When is the castle open?

In 2023 the castle is open for guided tours only every Sunday, Monday or Tuesday from Saturday 1st April with the last day of the season being Sunday 1st October. The castle is occasionally closed on certain days for a private function. Please check the website for the latest information.

Can I just come to the cafe?

In 2023 the cafe is only accessible through paid entry to the gardens.

Do I have to book in advance?

No, for most days you do not need to book online. However, some event days are best to book in advance if there is a limited number of visitors (i.e. summer jousting, fireworks or Christmas fair for example).

Can I bring my dog?

We don’t allow dogs anywhere on the estate with the exception of assistance and support dogs. This includes our car park area and wider estate. Please do not leave your dogs unattended in cars.

Can we visit as a group?

Yes, group bookings (20+) must be made in advance and are available on Mondays and Tuesdays.

Are we allowed to bring a picnic?

Yes you can. We ask you to keep your picnics to the picnic benches and lawns away from the cafe.

Are the gardens suitable for wheelchairs and pushchairs?

85% of the gardens are accessible for wheelchair users and pushchairs. The river walk and sunken garden are not accessible.  

Can I fly a drone on or over the estate?

We don’t allow any drone footage to be taken of the estate or drones to be operated while on the estate.

Do you do gift vouchers?

Yes, you can buy these online on our website.

Does the cafe offer vegan/gluten free options?

Yes, we can offer both of these options. Please speak to the cafe staff about any allergies or dietary restrictions you may have.

Can I book a table in the Orangery?

No, due to being a popular visitor attraction we cannot reserve tables.

Do you accept Gardeners World 2 for 1 cards?

No, Hampton Court Castle & Gardens are not part of this scheme.

Can I get an Historic Houses discount?

No, Hampton Court Castle & Gardens are not part of this scheme.

How do I find out more about getting married here?

You can contact weddings@hamptoncourtcastle.co.uk for a brochure and further information.